If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver. After 3 seconds, the sound drops out of calls made via Messenger.A ‘Webcam not found’ error message appears.A black screen appears when using the webcam in Messenger.Windows freezes when accessing the webcam.Start the webcam from Messenger by clicking My Webcam in the Messenger menu.Īttention Logitech webcam users: Some Logitech webcam drivers may cause one of the following problems:.If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX. On the System Tab under ‘System Information’, look for DirectXversion.In the confirmation dialog box, click OK.From your desktop, click ‘Start’ and select ‘Run’.Under “Output Size”, choose one of the following:.Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger. Under “Color Space/Compression:”, choose one of the following formats:.Click the Options menu, then click “Video capture Pin.”.If you have more than one webcam installed, click the Devices menu and select the one you want to use.Double-click the amcap.exe file on your desktop.To make it easy, when you’re asked where to Save the program, just save it on your Desktop. To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements. Thanks again, and good luck to others with this problem. They suggested I call back when it is not working, to see if there might be a conflict with other software that is running at the time. I called Logitech support, who told me they can't diagnose a problem while the camera is working. The strange and partially frustrating thing is that now my webcam appears to be working fine. The amcap application crashed every time I clicked "video capture pin." I checked my DirectX version, and it is version 10. I tried the steps you suggested, but they did not help figure out my problem. Thank you for this very detailed response. This driver works on Windows 8.Thank you for this very detailed response.This driver works on Windows Vista 64 bits.This driver works on Windows XP 64 bits.This driver works on Windows Server 2003 64 bits.This driver works on Windows 2000 64 bits.This driver is compatible with the following versions of Windows: This driver was installed by many users and received an average rating of 5 stars out of 60458 votes. The file size of this driver is 818175 bytes (799.00 KB) This driver is digitally signed by Logitech. As you can see it was quite smple to install a Windows driver! When the operation finishes restart your computer in order to use the updated driver.The driver installation wizard will analyze your computer and will install the right driver. Go through the driver installation wizard, which will guide you it should be pretty easy to follow.If your UAC (User Access Control) is started please confirm the installation of the driver and run the setup with administrative rights. Start the driver installer file from a user account with the highest privileges (rights).You can download from the link below the driver installer file for the Logitech QuickCam Communicate Deluxe Mic driver.Install Logitech QuickCam Communicate Deluxe Mic driver manually QuickCam Communicate Deluxe Mic is a MEDIA hardware device. This Windows driver was developed by Logitech. The hardware id of this driver is USB/Vid_046d&Pid_0992&MI_01.ġ. Logitech QuickCam Communicate Deluxe Mic how to download and install the driver
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